Name the 7 ground rules for a class meeting. What is a better alternative to praise? ______________communication or ____________is just as important as the verbal part of a message. __________is perhaps the most important tool for meeting a student’s need for security and emotional significance. Students need to be heard and ______________. What are 6 questions that a teacher can ask when in an angry confrontation or mood? ______________ is a process of living through the perception of another’s viewpoint for a time. Healthy communication includes what 3 steps? What are the 7 operating assumptions for approaching conflict? What are the 4 R’s of recovery when a teacher makes a mistake? What organized form of communication provides opportunities for open and honest communication in the classroom? What are the 3 steps of reflective listening? What 4 steps can a teacher make to practice the art of listening? What are the 4 steps to Problem Solving for Teachers and Students?