Distinguish between operant conditioning, cognitive learning and observational learning. How are these different kinds of learning utilized in the work place? Give specific examples for each one. How is prejudice developed and nurtured through classical and operant conditioning? Give specific examples that demonstrate each kind of learning. You are scheduled to present the results of your work on creating a new software program for your company. What memory techniques will you use in order to be free of too much dependence on notes and PowerPoint slides? Be specific as to how you will relate the technique to the content of the presentation. Explain the concept of emotional intelligence, as proposed by Goleman, by applying the four main characteristics of the concept to yourself. What do you need to do to create and maintain a high level of emotional intelligence within yourself, or to maintain the high level that you already have?